Frequently Asked Questions for Veterinarians in Horn Lake
Urgent Care & Emergency FAQ
What is Urgent Care?
Urgent Care is an outpatient, walk-in service that offers clients and their pets fast and efficient access to a veterinarian. If your pet is experiencing any of the following, we will be able to assist you:
- Coughing and sneezing
- Vomiting and diarrhea
- Eye discharge and squinting
- Not drinking or eating
- Toxin Ingestion
- Skin Infections
- Upper respiratory infections
- Urinary Tract Infections
- Back Pain
- Mild Lameness or Limping
- Minor Wounds and Lacerations
- Difficulty Walking
- Ear Infections
- Allergic Reactions
- Bee/Insect Bites or Stings
- Broken Toenail
- Vaccine Reactions
- Anal Gland Problems
- When you need veterinary care and your primary care veterinarian is booked or closed
What is an Emergency?
If you’re your pet is experiencing any of the following, please take them to the closest emergency veterinary center.
- Major wounds and lacerations
- Multiple Seizures
- Uncontrollable bleeding
- Life Threatening injury or illness
If you are unsure if your pet’s signs require urgent or emergency care, please call us and we will direct to the best place of care for your pet – no matter the destination.
How often should my pet have an exam?
Horn Lake Animal Hospital and Urgent Care recommends yearly visits for most pets and older pets coming in more frequently – at least every 6 months. Yearly exams include physical examinations by our veterinarians plus annual vaccinations or booster vaccinations, parasite screening & prevention and various lab tests performed.
For puppies and kittens, we need to see them on a more frequent schedule during their first year of life. For pets over age 7, we recommend exams and blood work every 6 months to help us detect diseases and issues before they become a problem.
How safe is my pet’s procedure?
Our veterinarians take every precaution to make sure your pet comes out of any procedure, whether major or minor, on the way to a swift recovery. To ensure your pet’s safety, we provide round-the-clock care and monitoring for all surgical patients during business hours. We perform all pet surgeries under anesthesia and advocate the use of pre-anesthetic blood work to detect any underlying disease that may affect the response to anesthesia.
With your pet’s comfort and safety at the forefront, we utilize pain management protocols before, during, and after surgery until they are completely recovered. This includes monitoring of vital signs, assessing your pet for pain indicators and keeping them well fed, warm and comfortable in their surroundings.
Why does my pet need a dental cleaning?
Besides just BAD BREATH, dental disease:
- Releases bacteria into the bloodstream
- Increases risk for heart, liver and kidney disease
- Can cause severe pain and problems for your pet
Pets need regular dental cleanings to increase quality and length of life and:
- Allows us to chart dental disease over time
- Means less time under anesthesia
- Reduces the need for more advanced and expensive treatment in the future such as teeth extractions and oral surgery
Dental disease is THE most common disease in dogs. Recent studies show that 85% of cats and 92% of dogs over age 3 have periodontal disease.
What happens during my pet’s dental cleaning?
A thorough dental cleaning can only be accomplished while the pet is under general anesthesia. The anesthesia we use is safe for all animals and your pet is constantly monitored during the dental procedure. Prior to anesthesia, blood tests are performed to help uncover any hidden illnesses.
A professional cleaning (sometimes called a prophylaxis) removes plaque and tartar from the teeth. Your pet's entire mouth health (teeth, tongue, gums, and lips) will be examined and assessed.
I noticed a change in my pet’s behavior. Should I see a veterinarian?
Pets cannot tell us how they feel and are able to hide their pain from us (especially cats). Changes in behavior such as appetite change, lethargy, energy level, aggressiveness, inappropriate elimination and vocalization (barking/meowing) can be symptoms of behavior or health issues. Contact our vet hospital for an exam appointment right away.
What should I do if I notice fleas or ticks on my pet?
Isolate your pet from other animals and small children to prevent the spread of the parasite to them. Bring your pet to our vet clinic for a thorough testing for parasites. Parasites can most often be easily treated, but parasite preventative measures are best for your pet and your wallet. We have safe and effective parasite prevention products available.
At what age should I have my pet spayed or neutered?
Horn Lake Animal Hospital and Urgent Care recommends waiting until your pet is at least 4-6 months of age before seeking a spay or neuter procedure. Contact us to discuss specific details based on species, breed, and size. Spaying/neutering has health and behavior benefits to your pet and of course helps prevent overpopulation.
What are heartworms? How can I prevent my pet from getting heartworms?
One infected mosquito is all it takes to infect your dog with the baby form (larval stage) of the heartworm parasite.
Heartworms are a serious and potentially fatal disease in pets. Twelve-inch-long worms (looks like spaghetti) live in the heart, lungs and blood vessels of infected pets, causing lung disease, heart failure, organ damage and can be fatal if untreated.
How does my pet get heartworms? Heartworms living in an infected dog, cat or wildlife produce baby worms that circulate in the bloodstream. When a mosquito bites an infected animal, it picks up these worms and when it bites another animal, the worms enter through the bite wound. Heartworms can grow and live for 5 - 7 years in dogs and 3 years in cats.
What can I do to protect my pet? Heartworm disease is preventable! Dogs should be tested annually and before starting prevention. Provide heartworm prevention 12 months of the year. Prevention is the safest and most cost-effective option, but treatment is available for dogs (although costly and lengthy). Cats should be tested before starting prevention and re-tested as the veterinarian deems appropriate. There is NO treatment in cats, so prevention is critical and the only means of protection.
Horn Lake Animal Hospital and Urgent Care has safe, effective products available that cater to you and your pet's lifestyle and your budget. Heartworm prevention should be provided 12 months of the year.
“Got to the office at 11pm and were greeted by three people that rushed our cat to the back and immediately started to work on him. The staff were amazing and explained everything that they could. Very hard situation but the staff and the Doctor were amazing.”